Terms and Conditions

Important Notice

Your use of the Bluestar Jewelers.com Web site constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.

Site Use

This site and its contents are provided solely for personal use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.

Product Images

We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.

Pricing

We make every attempt to avoid errors in pricing and product information. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.  If your credit card has been charged for the purchase and your order is canceled, our store shall promptly issue a  credit to your credit card  in amount of the incorrect price.

Taxes

Our store shall automatically charge and withhold the applicable sales tax (8.25%) for orders to be  delivered to the addressed in the State of Texas.  For orders shipped to other states, you are solely responsible for all sales taxes and any other taxes.

Shipping and Insurance Policy

We offer standard free shipping  on U.S. orders over $50* when shipping to the lower 48 states. This free shipping offer excludes Alaska and Hawaii, P.O. Box or APO/FPO/DPO and International orders. Orders under $50 ship for only $2.95 to most destinations within the contiguous United States (excluding Hawaii and Alaska).

All items will be shipped within 7 – 10 business days from the date of order placement, depending upon companies’s manufacturing requirements.  If items ordered are already in stock, an order will be shipped out earlier. Most orders received before 12:00 PM CT, will process the same day, unless the items are on back order.  any orders received after 12:00 pm CT will be processed the next business day, provided that the item ordered is in stock.  Orders are not processed or shipped on Saturday and Sunday. Free shipping is only way.  Customer is responsible for shipping cost on returned item(s). Free shipping only apply for shipping  within the Continental US. For other shipping cost to outside of USA, please contact us.

If you have any questions regarding this information please contact our Customer Service Department at 1-512-556-5671 and we will be happy to assist you.

How to return or exchange an item

Please call us for the instruction.